Privacy Policy
Last updated: June 30, 2026
At **ROOT & HARVEST** (represented by Root & Harvest Co.), we respect the absolute privacy of our consumers. We collect only the data required to securely process and deliver our premium farm food harvests to your family.
1. Information Collection
We collect identity markers (Name, Phone Number, Shipping Address, Billing Address, and Email) directly from you during cart checkout. This data is handled strictly within secure SSL/TLS channels.
2. Payment Security
ROOT & HARVEST does not store your credit card numbers, CVVs, net banking credentials, or UPI PINs. All financial interactions are routed securely through our integrated payments partner, **Razorpay Software Private Limited**. Your transaction is protected under PCIDSS compliance.
3. Usage of Data
Your contact details are used solely to send batch traceability reports, order status updates, delivery coordinates, and customer support communications. We do not sell or lease consumer data databases to third-party marketing companies.
4. Cookies & Trackers
We use lightweight technical cookies to maintain session states (like items in your Shopping Bag and items on your Wishlist) in your browser. Disabling cookies will impact e-commerce operations.
5. Contact Support
For legal queries or to request deletion of your account address registry, contact our compliance officer at hello@rootandharvest.in.